Operations Objectives

As a Hotel Management company, our ability to successfully create long-term value while providing significant financial results for our partners is where our success lies. Extending to all brand management aspects, operational excellence is at the center of RAMM.

Our daily hotel operational expertise focuses on providing a consistently superior product and excellent customer service to all guests. This desire to drive high standards of service and offer guests superior quality and value is what sets are team apart.

Operational Objectives

  • Formulate and oversee the daily operations of our hotel portfolios.
  • Provide support to general managers, sales, and team members daily.
  • Conduct regular manager meetings to ensure all team members are knowledgeable on existing and upcoming projects.
  • Implement corporate encouragement to all team members in achieving the objectives of their respective day-to-day operations.
  • Conduct corporate property and procedure inspections and audit results to keep properties focused on operational goals.
  • Implement extensive educational training and means to encourage our associates' career path.
  • Maintain ethical accounting methods at all hotels.
  • Develop ongoing and flexible action plans for continued success.
  • Achieve superior guest service results with the franchise community.
  • Maintain a standing reputation as one of the most honored Management/Development Companies in the nation.

A Sampling of Our Hotels

VIEW ALL OUR HOTELS

TownePlace Suites by Marriot

8300 Granite Falls DR Bakersfield, CA 93312

Hampton Inn Coldwater

391 N Willowbrook Road Coldwater, MI 49036